Five Questions to Ask Before Hiring a Carpet Cleaning Company
If you don’t keep up with regular cleaning, carpets can become stained, dingy, and downright filthy. When this happens, it may be time to call in the professionals to clean your carpets and restore them to their former glory. Hiring a carpet cleaning company is an easy fix—if you do your research first! For information on five important questions to ask before hiring any carpet cleaning company, keep reading!
Who are you?
A good carpet cleaning company will be able to answer this question easily and with confidence. They should be able to tell you their name, how long they've been in business, where they're located, and what kinds of services they offer. If they can't or won't answer this question, move on.
How will you get my carpets clean?
There are many ways to clean carpets, but not all methods are created equal. Be sure to ask the company how they plan on cleaning your carpets and if they have experience with your type of carpet. You don't want your carpets ruined by an inexperienced cleaner!
What is included in the price? (two sentences): Make sure you know exactly what is included in the price quoted by the carpet cleaning company.
What’s your process?
A quality carpet cleaning company will have a detailed process for cleaning your carpets. They should start with an inspection of your carpets to identify any areas of concern. They should then vacuum the carpets to remove any surface dirt and debris. Next, they should pre-treat any areas of concern with a special solution. Finally, they should clean the carpets using a hot water extraction method.
What are your qualifications?
What is the company's policy on damaged carpets? (five sentences): If your carpet is damaged during the cleaning process, you will want to know what the company's policy is on repairs. Some companies offer free repairs, while others charge a fee.
What can I do to prepare my carpets before you arrive?
There are several things you can do to prepare your carpets for professional cleaning. First, remove all small items from the floor, including toys, shoes, and socks. Second, vacuum the entire area to remove any dirt or debris that could get in the way of the cleaning process. Third, clear any furniture from the room so that the cleaners can have full access to the carpet. Fourth, make sure that there are no pet stains or odors in the area to be cleaned.